Guarantee

We are sure you are going to be 100% happy with your item. To help protect your rights and our good nature here are a few of our guidelines.

Returns & Exchanges: Our return policy is simple. If you don’t like your item for any reason, contact us within 14 days of receipt and we will authorize you a return authorization number no questions asked! All returns must be authorized by us in advance and any unauthorized returns will be refused. All returns must come back as factory fresh in 100% new condition in its original unmarked packaging with all manuals, warranty cards, and gadgetry. Adjustments or refusal will be made for any damages or missing items. We reserve the right to reject returns at our discretion. You will be responsible for all shipping charges incurred, even if shipping was not charged as a separate line item on your original invoice. Refunds are issued back to the original source of the purchase.

International Returns & Exchanges: All international customers will be responsible for shipping both to and from us regardless of reason for the return. If you have questions regarding international shipping contact us before you make your purchase.

No Returns List: Some items we supply may be non returnable due to copyright or hygiene reasons. These include any software, effects cards etc. Microphones and accessories used in proximity to the mouth are excluded from return.